Frequently Asked Questions

Q: Can I stop in the middle and complete the rest at another time or on another computer?

Q: What is an RBIN?

Q: What if I forget my RBIN?

Q: Who is required to take this training?

 

Q: Can I stop in the middle and complete the rest at another time or on another computer?

A: Your progress is not saved so you must complete this training in one sitting.

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Q: What is an RBIN?

A: An RBIN is a Republic Bank Identification Number and you will be assigned your own unique RBIN upon completion of the training. You will need to enter your RBIN on every Bank Product Application that you submit to confirm that you have successfully completed training.

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Q: What if I forget my RBIN?

A: RBINs can be looked up on the ERO Training Completions page by logging into your account on republicrefund.com. If your RBIN cannot be retrieved from the TIC. Please call Republic Bank at 866-491-1040.

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Q: Who is required to take this training?

A: All employees, contractors or affiliates who will be facilitating or discussing Bank Products with customers or employees who have access to confidential customer information.

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